{ "schema": "https://smartadvisoronline.com/ai/schemas/verdict-glossary.schema.json", "version": "1.0.0", "generated_at": "2026-05-20", "name": "SmartAdvisorOnline Public Verdict Glossary", "description": "Public-safe glossary of diagnostic verdicts used by SmartAdvisorOnline tools and AI utility files.", "verdicts": [ { "id": "dns_location_mismatch", "name": "DNS/location mismatch", "meaning": "The visible VPN/IP location and DNS resolver location appear inconsistent.", "common_symptoms": [ "wrong streaming region", "proxy warning", "streaming block despite VPN being connected", "DNS country differs from selected VPN region" ], "recommended_tool": "https://smartadvisoronline.com/tools/streaming-vpn-diagnostic.html", "supporting_tool": "https://smartadvisoronline.com/tools/leak-test.html", "typical_next_actions": [ "Reconnect the VPN app", "Disable custom DNS temporarily", "Retest DNS and WebRTC signals", "Try a different VPN protocol or server only after checking DNS" ], "limitations": "A DNS/location mismatch is a troubleshooting signal, not proof of intent or wrongdoing." }, { "id": "ip_reputation_issue", "name": "VPN server or IP reputation issue", "meaning": "The streaming platform may recognize or distrust the visible VPN IP/server even if DNS and browser signals look consistent.", "common_symptoms": [ "proxy or VPN detected", "streaming works on one server but not another", "same account works without VPN" ], "recommended_tool": "https://smartadvisoronline.com/tools/streaming-vpn-diagnostic.html", "typical_next_actions": [ "Try a different server in the same region", "Check platform status", "Contact VPN provider support with a diagnostic summary", "Avoid random switching before checking DNS and WebRTC" ], "limitations": "SmartAdvisorOnline cannot verify a platform's private blocklist." }, { "id": "webrtc_exposure", "name": "WebRTC exposure", "meaning": "The browser may expose network candidates that do not match the expected VPN privacy state.", "common_symptoms": [ "browser leak concern", "VPN connected but browser reveals another address", "streaming or site sees inconsistent network data" ], "recommended_tool": "https://smartadvisoronline.com/tools/leak-test.html", "typical_next_actions": [ "Retest in a different browser", "Review browser WebRTC privacy settings", "Check VPN app leak protection settings", "Retest after browser restart" ], "limitations": "WebRTC behavior differs across browsers, extensions, OS settings, and VPN apps." }, { "id": "timezone_mismatch", "name": "Timezone/location mismatch", "meaning": "The browser timezone or device locale appears inconsistent with the selected streaming region.", "common_symptoms": [ "wrong-region message", "local catalog appears instead of VPN-region catalog", "app works in browser but not on TV or phone" ], "recommended_tool": "https://smartadvisoronline.com/tools/streaming-vpn-diagnostic.html", "typical_next_actions": [ "Check device timezone", "Restart the app after changing VPN region", "Compare browser and device behavior" ], "limitations": "Timezone mismatch is one signal and may not be the main cause." }, { "id": "device_routing_gap", "name": "Device routing gap", "meaning": "The VPN may protect one device/browser but not the device or app where streaming is failing.", "common_symptoms": [ "VPN works on phone but not TV", "Smart TV uses ISP DNS", "router or Fire TV behaves differently from laptop" ], "recommended_tool": "https://smartadvisoronline.com/tools/streaming-vpn-diagnostic.html", "typical_next_actions": [ "Check whether the streaming device is actually routed through the VPN", "Compare DNS and IP on the failing device", "Review router, smart TV, or app-level DNS settings" ], "limitations": "Browser-based tools cannot fully inspect every device on a home network." }, { "id": "platform_status_issue", "name": "Platform status issue", "meaning": "The problem may be related to a broader platform, app, CDN, or account/session issue rather than the VPN alone.", "common_symptoms": [ "many users report the same issue", "error persists without VPN", "status feed or recent reports indicate disruption" ], "recommended_tool": "https://smartadvisoronline.com/status/", "typical_next_actions": [ "Check status context", "Retest later", "Avoid unnecessary VPN changes until platform status is clearer" ], "limitations": "Status-style data is contextual and may lag real-time events." }, { "id": "bufferbloat", "name": "Bufferbloat or loaded latency problem", "meaning": "Latency becomes much worse under load, which can harm streaming, gaming, and calls even if raw download speed looks acceptable.", "common_symptoms": [ "video calls freeze during downloads", "gaming lag spikes", "stream buffers while speed seems high" ], "recommended_tool": "https://smartadvisoronline.com/tools/speed-test.html", "typical_next_actions": [ "Test on wired connection if possible", "Reduce simultaneous downloads", "Review router SQM/QoS support", "Retest with and without VPN" ], "limitations": "Performance varies by device, Wi-Fi, router, ISP, VPN server, and time of day." }, { "id": "reviewed_external_signal_found", "name": "Reviewed external signal found", "meaning": "SmartAdvisor Privacy Directory has at least one reviewed useful external public-source signal in the current index for a listing.", "common_symptoms": [ "user wants to know what external public references exist for a privacy tool", "builder wants to understand listing visibility" ], "recommended_tool": "https://smartadvisoronline.com/directory/", "typical_next_actions": [ "Review the public listing", "Use correction, update, or claim-listing paths if information is incomplete", "Do not treat the signal as a ranking or complete audit" ], "limitations": "Current-index signal coverage is not complete web coverage and is not a certification." }, { "id": "limited_current_index_coverage", "name": "Limited current-index coverage", "meaning": "SmartAdvisor has a public-safe listing or metadata for a tool, but reviewed external current-index signals are sparse or not shown.", "common_symptoms": [ "tool page has public metadata but little reviewed external signal coverage", "builder wants to improve listing context" ], "recommended_tool": "https://smartadvisoronline.com/directory/", "typical_next_actions": [ "Submit a correction or update", "Claim the listing if appropriate", "Suggest public sources for manual review" ], "limitations": "Sparse coverage does not mean a tool is bad; it means the current reviewed index is limited." } ] }